You may browse and access information contained within this website without providing any personal information. Where you voluntarily provide personal information, we will only use that information to communicate with you regarding our services. Users may be asked for, as appropriate, name, email address and phone number. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.
Subject to applicable laws, we may monitor and record your emails, text messages, social media messages and other communications in relation to CreativeJigsaw dealings with you.
CreativeJigsaw complies with the GDPR policy and respects your rights to have access to your personal data, or to have it erased or corrected if it is inaccurate.
HOW WE USE COLLECTED INFORMATION
CreativeJigsaw will only use your personal data as necessary to perform our contract with you and as necessary for accounting, managing and auditing our business operations.
HOW WE PROTECT YOUR INFORMATION
All photos or recordings, and other personal data will be kept securely to protect against unauthorised access, alteration, disclosure or destruction of your personal information. We archive our media recordings (photos and video) so that we can update your projects by reusing existing relevant assets, rather than reshooting everything from scratch each time. If this is not required please inform us and we will disposed of them securely when the project is finished.
SHARING YOUR PERSONAL INFORMATION
We will not sell, or allow third parties access to your information.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. Subject to applicable data protection law, CreativeJigsaw may share your personal data with sub-contractors and other persons who help us provide a service to you, legal and other professional advisors, Government bodies and agencies in the UK and overseas, or anyone else where you have given your consent or as required by law.
PHOTOGRAPHY AND FILMING
Images of individuals, whether in still photographs or video images, will often be caught by the definition of personal data in the Data Protection Act 1998. In many cases consent from the individuals will need to be obtained in order to process (capture and use) the images fairly and lawfully.
Consent will be obtained from people whose image is the focus of the photograph or film.
PHOTOGRAPHY AND FILMING IN PUBLIC AREAS OR AT EVENTS.
When filming in public areas or a large group of people it is not necessary to get the consent of people whose image is captured incidentally in the background.
CreativeJigsaw will display a warning notice to flag up that photography or filming is going to be taking place so that any individuals who wish to opt out may leave or move to an area where they will not be filmed.
An individual captured in an image can withdraw their consent even after having signed the consent form. Any such withdrawal should be in writing.
Once consent is withdrawn, CreativeJigsaw cannot use the relevant images again, but it will not normally be possible to recall the media productions in which their image has already appeared.
Photographs, film, sound recordings and still images are all protected by copyright. CreativeJigsaw is the owner of copyright in recordings it makes but our clients own copyright in their scholarly output and this includes the underlying presentation materials (such as PowerPoint slides) and the content of their dialogue (when fixed by a recording). CreativeJigsaw has the automatic right to use those copyright works for its legitimate purposes. You must ensure that any third party material captured in the course of filming or taking photographs does not breach copyright, by being satisfied that CreativeJigsaw is permitted to use such material for this purpose.
INFORMATION COLLECTED ON THIS WEBSITE
We collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of on-line forms (for example when you register as a member or purchase products from us) and from any email that you send to us. This may include your name, title, order details and details of your address(es) and other personal details.
We may at times ask for other details, for example age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further.
For quality control and training purposes, we may also monitor or record your communications with us.
USE OF PERSONAL INFORMATION
We process personal information collected via this website [and our telephone lines] for the purposes of:
2.1 providing and personalising our services, including customer care, warranty protection and technical or service support;
2.2 dealing with your inquiries and requests;
2.3 processing transactions and despatching orders;
2.4 maintaining information as a reference tool or general resource so that we may improve our products and services for you; and
2.5 providing you with information about our company, new products and services and/or product upgrades.
We will keep your information for as long as is reasonably necessary for these purposes.
You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post and e-mail.
You may opt out of receiving information about our products and services by selecting the relevant option on our website or by sending us an email at email@example.com.
We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies successors in title to our business and suppliers we engage to process data on our behalf.
You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please contact us at firstname.lastname@example.org.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.